Turn every happy customer into the next one.
After every sale or visit, Cuadra invites your customer over WhatsApp to rate you with stars. You approve which reviews go live, and they show up on your online store.
Reviews is Cuadra's reputation feature: after every sale or visit, it invites your customer over WhatsApp to rate you with stars and leave a comment. You approve which ones publish, reply to each, and show them on your online store, so one happy customer brings you the next in Guatemala.
What's included
WhatsApp invitation
When a sale or visit wraps up, Cuadra sends your customer a link to rate you, so you never have to remember to ask.
Verified purchase
Only someone who actually bought can review the product. No fake reviews from people who never visited you.
Stars and a comment
Your customer rates you 1 to 5 stars and writes a few lines, all from their phone with no app to install.
You decide what publishes
Every review lands in one inbox where you approve it, reject it, or mark it as spam before anyone sees it.
Shown on your store
Approved reviews appear on your product pages, with an average rating on display for every shopper.
Reply and measure
Answer each review with your own reply, and see your whole reputation gathered in one place.
How it works
The sale closes
A customer buys from your store or finishes their visit, and Cuadra sends the review invitation over WhatsApp.
Your customer rates you
They open the link, tap their stars, and leave a comment in under a minute, right from their phone.
You approve and it goes live
You check the review, approve it, and it appears on your online store, ready to win over the next customer.
Why it helps
- Every happy customer brings the next: reviews on your store convince the people who don't know you yet.
- Reviews you can trust: only buyers can review, so nobody makes up a bad rating out of thin air.
- You stay in control: you approve what publishes, reply to everyone, and remove any abusive review.
Common questions
Do reviews get posted to Google?
No. For now your reviews live on your Cuadra online store: they show up on your product pages with your average rating. It's your reputation, in your own space, with no third-party platform in between in Guatemala.Do my customers have to install an app?
No. Your customer just opens the link that arrives over WhatsApp, picks their stars, and writes their comment from their phone's browser. Nothing to download, no account to create.How do I keep out fake or unfair reviews?
Two layers protect you: only someone who actually bought can review, and you approve every review before it publishes. If one slips through or turns abusive, you can remove it anytime.
See what you made today
Try Pro for 14 days with no charge and no NIT. Take your first sale today and see your numbers at close. Invoice with FEL only when you're ready.
14 days of Pro · No charge until day 15