Help center
Help center
Quick answers to the questions we hear every day.
- FEL certified
- Made in Guatemala
- 30-day guarantee
- No card to start
Getting started
- How do I create my account?
- Click "Start free", enter your email and business name. In less than a minute you're in and ready for your first sale.
- How do I invite my team?
- From Settings → Team, type each person's email and choose their role. They receive an email with a link to join.
Electronic invoicing (FEL)
- Does Cuadra issue electronic invoices?
- Yes. We support FEL for Guatemala from day one. Configure your NIT and certificate in Settings → FEL.
Billing & payments
- How do I change plans?
- In Settings → Billing you'll see your current plan. You can upgrade or downgrade anytime, no penalty.
Account & team
- Is my data safe?
- Yes. Encryption in transit, automatic backups, and servers on Cloudflare + Neon (managed PostgreSQL). We follow data protection best practices.
- Can I export my data?
- Of course. You can download sales, customer and inventory reports as CSV anytime. Your data is always yours.
Account & team
How do I invite my team?
From Settings → Team, type each person's email and choose their role. They receive an email with a link to join.
Yes. We support FEL for Guatemala from day one. Configure your NIT and certificate in Settings → FEL.
Start freecuadra.gt/configuracion/equipo
Can't find what you're looking for?
Write to us via WhatsApp or email and we respond within hours.
Contact support